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Scenario: I'm in contract - good til March 2019 I transferred to Cavite (General Trias) which Globe can't service yet. 7/27/18 - in the attempts to save the account , I requested for a TRANSFER… (Show more)
Hi. We weren’t able to pay our bill for 6 months since June (due to financial problems) and we were diaconnected already in July. Now that we’re ready to pay the bill, our outstanding balance… (Show more)
Guys can someone explain to me please why globe still sending billing despite of their phone not having dial tone and internet connection..we assumed that they already disconnected our plan since we… (Show more)
I need to know my account number kasi para matrack ko usage ko sa globe at home app. LTE gofast 1299 po bundle ko. It was installed last day Oct. 1, 2018 at around 5pm. Baleh ika 48 hours na ngayon,… (Show more)
I didnt know na aabot po to almost 2k yung bill namin e Plan 1299 lang po yung pina-install namin. Can anyone explain kung ano yung binubuo ng '1299'? and bakit binabayaran din pala yung WIRELESS… (Show more)
Patulong po ksi nag byad na ako nang bill broadband xa bayad center meralco, nagulat nlng ako tinawagan ako nang globe for reminder na d pa q nka pay nang bill. May proof of paymnt po ako anu dpat… (Show more)
Hi im always updated to my bill payment why thier always send to my email im not yet paid to my bill payment ..Can u plss take action my concern
Marami nang issue account namin. May intermittent connection, na kada 15-20 minutes nawawala. Tuwing nire-report, basic troubleshooting lang ginagawa na, malamang, maibabalik connection namin. Sana… (Show more)
Last night at around 10 pm I requested for a 20 GB volume boost for our internet plan, it told me that it takes 4 hours before it can process, so I waited until around 3 am to check if our internet… (Show more)
I spoke with 4 of your inbound call staff regarding my billing and every time I call there's an additional payment I need to pay. It really seems like your staff doesn't know your processes. I… (Show more)
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