Did you know that there's an easier way to report spam? Receiving these spam text messages can really be annoying and can waste your precious time. Now you can report scam or spam messages through http://www.globe.com.ph/stopspam besides Globe's Twitter, Facebook, chat, email, and hotline channels.


stopspam page.jpg

Photo from Globe


In recent news reports, Globe Telecom has already filed a complaint at the National Telecommunications Commission (NTC) against two companies that send spam text messages to subscribers. Caritas Health Shield and Center for Global Best Practices are the companies allegedly involved in sending spam messages to Globe subscribers.


Spam messages are usually sent by prepaid numbers as they are untraceable and are easily disposable. These spam messages are texts sent by 11-digit numbers who are unknown to you.

 

To make yourself more familiar, here are the common scam or spam messages reported to us by our subscribers that you have to know and report:

1. A text informing you that you've won a (fake) contest or raffle.

2. Asks you to send an amount to 2 + (10-digit mobile number) for either a "discount", "refund", "prizes", "stranded relatives abroad", and other fraudulent claims. Take note that this is a Share-A-Load process. Doing so will transfer load to the unknown number who sent you the scam or spam message. Official GLOBE advisories come from 4-digit or alphanumeric SENDER only.

3. Asks you to sign up to a health insurance program.

4. Tells you to check out their new condo units.

5. Asks you to apply for loans, etc.

 

These practices clearly invades your privacy and affects the telco's brand of service.

 

Globe wants to make it clear that we do not give out or sell phone numbers of our subscribers. There are a lot of marketing companies that actually harvest these numbers.

 

Aside from Globe channels, you may also block unwanted numbers from your own device. Here's how:

 

For iOS

Open the spam message > tap 'Contact' on the upper right corner of the message > tap the Info button > scroll down the contact info and tap 'Block this Caller' then tap 'Block Contact'

 

For Android

Open the spam message > tap the 'Menu Key' > scroll down and tap 'Add to spam numbers'

 

Receiving spam or scam messages? Let us know by reporting at http://www.globe.com.ph/stopspam

 

We continually make efforts to eliminate unwanted, unsolicited text messages; by partnering with our customers in this endeavor, we work towards bringing you a more wonderful Globe experience.

 

Let's all work together to stop spam!