The Week Ahead header2.png

Here in Globe Community, we value contributors who get to help other customers through helpful posts. As such, we want to highlight how the mark as 'Correct Answer' feature helps the Globe Community.

 

'Correct Answer' identify contents that solve members' problems and make these responses more prominent and easy to access.

 

Globe Community members who author a particular thread can choose the best among the replies as the 'Correct Answer'. Once a solution is accepted, the original message is marked with an icon to signify that the reply was marked as a correct answer. A click on the icon takes users directly to the answer.

 

If you're a thread starter, you will see the 'Correct Answer' button just below each posted message, below Reply. The thread starter can only accept one answer.

Correct Answer 1.png

Once a response is marked as the 'Correct Answer', it will easily be identified from the list of topics with an Answered word highlighted in green below the title of the thread. When you click the Correct Answer, it will lead you directly to the answer.

Correct Answer 2.png

You may also click the title of the thread and you will see that the first post contains a link to the Correct Answer.

 

Sample Post:

Correct Answer 3.png

Once you click on the 'See the answer in context' link, you will be directed to where the answer was posted.

Correct Answer 4.png

The original poster can also revoke the Correct Answer by going to the post and click 'Unmark as Correct'

Correct Answer 5.png

We hope this explanation of the Correct Answer will encourage Globe Community members to use it once your question has been answered to your satisfaction.

 

If you have found the answer to your question or concern, don't forget to recognize the person who replied to you by marking the post as the 'Correct Answer' - this will not only help you, but also other members to find answers faster.

 

Meanwhile, has someone been helpful? Give them a Thumbs Up to show your appreciation.