Have you experienced connection problems with your Globe Broadband, and you had no idea what to do?


Worry no more because the next time you have internet connection issues, you can do these simple steps and get back to surfing in no time:


STEP 1: Switch off the modem.

STEP 2: Unplug and re-plug the power adapter. You can also try plugging into another outlet.

STEP 3: Check the cables connected to your modem. Make sure that these are intact and properly connected.

STEP 4: Turn on the modem and wait for about 5 minutes before browsing.


Check out the video below for further guidance. If your connection hasn't improved after performing these 4 steps, contact us through MyAccount or Twitter (@talk2GLOBE).