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As a general rule, Postpaid plans have their roaming service pre-activated. However, there are instances where the roaming service is deactivated such as, but not limited to, line-only plans or customer-initiated deactivation. By default, roaming is also not pre-activated for plans 599 and below.
For activation of the roaming service, please be ready to provide a copy of your proof of financial capacity such as computerized one month payslip, certificate of employment, BIR W2, etc.
Prepaid: GROAM | Roaming | Help and Support
You can activate your GROAM in a number of ways:
Via text: Simply text GROAM ON and send to 2884 for free.
Via *143#: Dial *143#. Choose Roaming & Int'l > Activate Roaming.
You will receive a message confirming the activation of your roaming signal.