I waited in chat  with Globe foe over  1 hr.  and 15 min. after  being contacted  on  chat  but they  never  came  back.  My first bill and i have the  1599 plan and the  bill is  2545 and I want some  answers  as to why.   This  makes  me want to switch to PLDT since there customer  service in so  rotten and when you go into there office  in Dumaguete they  have one speed  very slow and to  dang  busy to  care about you and always  texting while we spend  at least an hours  trying to get anything done.