3 Replies Latest reply on May 31, 2016 12:15 PM by dustin_tan2

    Does unlinking gcash express card make you un-KYC'D?

    dustin_tan2

      I unlinked my old gcash express card yesterday from my mobile number so that I can link a gcash mastercard. However, I tried to make a gcash-to-gcash transaction today but I was messaged by globe that my number is not KYC'd. This has never happened before and my account was already KYC'd before I unlinked my card. The CS in the globe store did tell me that I should wait for 3 days to fully unlink my card but I was also wondering if my KyC status would be back again after that or should I undergo a KYC process again?