Just wait if your speed will be throttled before you complain, as of now, there is nothing to fix. That data only shows your usage. Once you exceeded 10 gig. Anti-bill shock kicks in and you will have unlimited internet with additional cost of 500. Right now just enjoy your usage and keep tracking if you don't want to exceed. As to the FUP, you won't be affected anymore. Your plan was migrated to mylifestyle plan. Just wait for your first bill after recontracting and your account will be updated soon on Globe's website.
I have received my first bill after I recontracted and I saw that I'm
billed already for my new data plan (surfmore 999). However, whenever I
check my data consumption, it shows that I have zero consumption on my
surfmore and instead I have 4gb data consumption under supersurf. I have
been receiving texts and messages to monitor my data usage because I'm
On Wed, Jun 15, 2016 at 10:24 PM, fervish <
Sorry to hear that. Keep calling the hotline to request for re-alignment of your account. Ignore the texts, and just monitor your speed upon receipt of the fup texts.