1 Reply Latest reply on Jul 5, 2016 5:15 PM by frclaor

    Follow Up - Online postpaid application


      I would like to ask how to check the status of my application.


      I have received a confirmation via email with reference number and order number. However, when I tried to use the track selection on globe website it doesn't give any answer.


      I also tried calling customer service 730 1000 but they always transferred me to their sales team. When I was routed to their sales team, they always says that they don't have ANY ACCESS to check the information. I am getting upset because they where trying to bring me back and forth for the nth time.


      If there's no way I can check the status of this application, is there anyway I can cancel it?



      I hope you can help me. Thank you