You can check your account details via globe website this is a self service offered by globe you can also request any modification here just visit accounts.globe.com.ph and register if you don't have an account. you can also try *143# and select the option MY ACCOUNT.
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Please contact any of the support channels for further assistance. Here's the link Contact Us .
You can also download GSERVICES app from Apple Apps Store or Google Play Store. This is a self service app where in you can check real-time status of your billing..
Hope this helps