1 Reply Latest reply on Jul 18, 2016 7:48 AM by janperzone

    basically my postpaid application was 499, an agent called me and convinced me to upgrade my plan to 1399, she told me that anytime i can come back to my original plan subscription easily without any husle, after 1 month i decioded to go back to plan 399,

    bugs

      basically my postpaid application was 399, an agent called me and convinced me to upgrade my plan to 1399, she told me that anytime i can come back to my original plan subscription easily without any hustle, after 1 month i decided to go back to plan 399, but i have tried many times thru text help and nothing happens, and one time i talked to one of your agent of which she told me that in cannot go back to plan 399. please help me with this, who is telling the truth the agent that convinced me to upgrade my plan that said i can go back to plan 399 easily or the latter? please help. thanks-bugs