3 Replies Latest reply on Jul 17, 2016 8:49 AM by Jeian

    Tattoo 4G LTE home

    melisandre

      Hi can i request to change my connection from LTE to DSL? Sabi kac ng agent LTE lang available dito sa amin. I found out lately our neighbor have dsl connection. Mas prefer ko kac sana ang wired tho same lang yung price may difference naman sa cap. Sayang naman kung di namin ma avail yung 50gb kung pwd naman pala. If possible would there be any charges or payments? 1week pa kac to sa amin and even yung phone na naka bundle di pa namin nakukuha ang sabi 15days di ba masyado matagal yung iba kac binibigay kaagad upon installation. Feeling lugi naman kami kc nag 1month advance na nga pero di pa namin nagagamit yung freecalls. Pls i need your assistance. Thanks.

        • Re: Tattoo 4G LTE home
          Jeian

          Where did you get the agent? and kelan kinabitan ung neighbor mo ng DSL? There are high chance na kaya LTE ang ininstall is wala nang slot for your location. You can confirm it by visiting the Globe Store or talking to your sales agent.

            • Re: Tattoo 4G LTE home
              melisandre

              Pano kaya kung meron nang available slot ngayon? You think they will grant my request to change it from LTE to DSL? Would there be any charges or payments?

                • Re: Tattoo 4G LTE home
                  Jeian

                  Depends on what talk you have. Possibly, you can migrate it at a lesser fee than disconnecting it and applying for a DSL.

                   

                  However, Due to circumstances that I myself cannot check your location and not affiliated with globe. A real Globe Account Representative or your agent might be helpful.