1 Reply Latest reply on Aug 16, 2016 1:02 PM by Jeian

    Cannot use supersurf


      Hi! I was wondering if you could help me on this. Last night, i registered to supersurf200. I got the confirmation message but when i tried connecting to the to the internet, i cannot get connected. I know there's nothing wrong with my settings. I had zero remaining balance so i made use of the loan service of globe thinking that was the reason why cant i use the service.  When i got the load, i tried connecting to the internet and it worked! Only to find out the load had been used up and i can no longer connect to the internet. So I double checked if i was really registered by checking the status of my supersurf and it said i was, and it will expire on th 25th. How can this be possible?