11 Replies Latest reply on Sep 13, 2016 12:52 PM by [email protected]

    hi im on plan 1599 5mbps and i want it upgraded /downgraded to the plan 1299 10mbps since the insatller said our area is legible


      m currently on plan 1599 5mbps almost a month now from installation but the install said that 1299 is now 10mbps , he said i was eligible for it since i can reach up to 15mbps in my area. i would like to get mine upgraded /downgraded how ever you call it thanks recently called the csr but no clear answer how