2 Replies Latest reply on Sep 7, 2016 2:21 PM by wes14marithe

    SUPERDUO problem

    eugene1721

      During a few month, I cannot register SUPERDUO

      I think service is close but still there is option.. So I try to register like this

       

       

      SUPERDUO MM 599

       

       

      After that I received this one

       

       

      Terms & Conditions: Registration fee is P599/30 days sa SUPERDUO. Enjoy unli calls to DUO/SUPERDUO #s, Globe landline nationwide and selected landlines in your registered area. You must be in your SUPERDUO area to enjoy unli SUPERDUO landline calls. Interconnection policies apply. In cases of fraud, Globe reserves right to discontinue your service. To accept, reply YES w/in 6hrs. Til 9/30. DTI-NCR# 1477 and 7130 s2011.

       

       

      So when I send text 'yes'

      Always like this text come

       

       

      Sorry, we cannot process your registration request at this time. Please try again later.

       

       

      How can I register SUPERDUO

      Someone said *143# still same

      Instead of 8888, I text 8080 still same

       

       

      No more SUPERDUO service?? Or still system problems??

       

       

      I believe more than 3 month like this....

       

       

      Any solution??

        • Re: SUPERDUO problem
          janperzone

          I think you're using a keyword which is for Prepaid subscribers..

          for postpaid, keyword should be MYSUPERDUO MM ON send to 8080.

           

          if you are subscribed to myLifeStyle Plan, it is best that you call 211 or (02) 730-1000 to activate the Duo Pack 299 on your account. SuperDOU is not applicable for mylifestyle plan since base plan is already unlimited calls and texts  to Globe/TM numbers.

          BTW keyword for DOU postpaid is --> MYDUO MM ON worth 299 for postpaid.

          • Re: SUPERDUO problem
            wes14marithe
            dhf