When and where did you apply?
If via hotline, the Sales Agent must provide you an order/reference number.
If via Online, after completing the online application, the system will prompt you the reference number and an email will be sent to you as well.
All postpaid plan application are subject for approval. It may take 5 to 10 days.
Please keep your lines open. For sure, they will call you regarding on your application soon.