Rewards points are calculated as 3% of the amount in excess of your MRF, not your payment. So to give a numeric example, 999 is your MRF and due to calls to other net, you were charged 100php on top, you will receive 3 rewards points a few days after your billing cycle.2 of 2 people found this helpful
Monthly bill - MRF * 0.03 = rewards points.
Hope this helps. :)
thanks for the info!
it has been 2 billing cycles, my rewards points hasnt changed.. my bill is more than my mrc
Try to call the loyalty hotline for assistance. Usually they seed it 1-2 weeks after the bill was generated eh.