1 Reply Latest reply on Sep 30, 2016 12:10 PM by jamesbri

    what our first payment should be?


      After installation po ba magbibigay na agad ng payment? Nagbigay na po kase agad si dadi  sa technician after the installation ng 1299. Sa pagkakaalam ko po kase after the first month pa kami magbabayad. Yung installation hahatiin for 3 months tapos yung activation hahatiin for 5 months. Dapat po ang babayaran namin ay 1499 sa first month yun yung sinabi samin. Edi 200 na lang po yung babayaran namin sa first month  kase nagbigay na kami ng 1299.

        • Re: what our first payment should be?

          That depends on the promo. In my case after the installation, I paid 1299 (advance) for 10mbps 100GB plan, 1000 for installation, and 300 for processing. I made sure to have the receipt.  


          After 2-3 weeks from installation, I received my first bill via e-mail. There's a letter on what are expected of the first bill like the full month in advance and proration (partial charge which varies depending on your cut-off date).


          The billing tutorial is also helpful: Bill Tutorial | Billing | Postpaid | Help and Support


          I had a billing dispute and clarifications so I called 730 1000.