hello i have been using globe since 2009 and i didn't have any problem in my load. but this september 7 2016 i load 20 pesos and i only text 3to4 time and after that i already have zero load balance. and on sept 9 2016 i try to load 20pesos againt and i only text 1 message and the next day i already have 4peso load balance... and today sept 18 2016 i loaded 50peso load and i only text 1 message.. and when i check my load i only have 34load balance can you help me..... im using cherry mobile C7i
There are several factors affecting your load balance. First, make sure you are not receiving unsolicited texts from 4-digit numbers. Sometimes, they really eat your load without your consent. Believe me. I've been a victim.
Another one is make sure you are not connected to the Internet without a valid promo. Regular rates of P5/15 minutes shall apply if SurfAlert is not active.