13 Replies Latest reply on Sep 20, 2016 4:18 PM by RNav

    Explain this billing to me!


      Dear Globe user,


      Can anyone help me explain why my billing went up to 3394?

      I applied for MyLifeStyle Plan 1299 with a cashout of 4800 for IPhone SE so I paid 6099 last August 19, 2016.

      The next billing amount to 1047.57, and I paid it thru BDO Online last September 15, 2016.


      Now when I check my account online, I was shocked because my Outstanding Balance amounts to 3394 and the due date is on October 10, 2016!

      How the hell did my outstanding balance get to that amount?


      Payment Details: