0 Replies Latest reply on Sep 25, 2016 4:05 AM by supermanok

    Bandwidth didn't reset after midnight?

    supermanok

      Happened to me 3 times already. I have the old plan which was supposed to reset every 12 midnight and give me another 5gb of data.

      Pero today is the third time na hindi nag reset yung bandwidth ko, I just called customer service support at ang sabi 7gb na raw yung nagamit ko by 3am. Eh nag browse lang nag pictures 7gb na?

       

      Has anyone else experience this issue? Ano solution nito? I need my bandwidth today kasi ang daming kailangang gawin. Sabi ng kausap ko na CSR na escalate na daw nya yung problem. What happens after that? Are they gonna reset my bandwidth manually?