2 Replies Latest reply on Oct 3, 2016 1:25 PM by mokong

    Upgrading our current Tattoo DSL plan to an improved one (same price)


      Greetings, everyone!


      We've been a Tattoo DSL subscriber for several years now. Currently we subscribe to the Plan 1299 (3Mbps, 50GB monthly cap) offered by Globe. Today, though, I found a leaflet by our gate and learned of this new Globe Tattoo DSL plan, a new Plan 1299, which now offers speeds of up to 10Mbps and a relatively better 100GB monthly cap. So basically now we're paying for a 3Mbps plan when Globe now offers a faster 10Mbps one for the same exact price.


      My question now is, does the change in the speed and monthly cap happen automatically, or do we have to notify a Globe representative that we want to "upgrade" our plan?