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what happened to your online support? No replies to questions send to firstname.lastname@example.org.
You switched from your request based chat system to a Facebook chat, where its just luck if someone will reply.
Your motto is "Creating a Wonderful World", but only if you define having a headache as wonderful.
Is it really that hard to have a working online support system?
Is there no QA?
Are you just lazy?
PS: It would not be a surprise to me that after this post a globe agent will ask me what my concern is and they will reply Instantaneously
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