0 Replies Latest reply on Nov 15, 2016 10:24 PM by harold2013

    What happened to Globes Online support?

    harold2013

      Hello Globe,

       

      what happened to your online support? No replies to questions send to talk@globe.com.ph.

      You switched from your request based chat system to a Facebook chat, where its just luck if someone will reply.

       

      Your motto is "Creating a Wonderful World", but only if you define having a headache as wonderful.

       

      Is it really that hard to have a working online support system?

      Is there no QA?

      Are you just lazy?

       

      Thanks,

      Harold

       

      PS: It would not be a surprise to me that after this post a globe agent will ask me what my concern is and they will reply Instantaneously

      Creating a Wonderful World