I want to cancel my service because I have another line with you guys. I want to retain my number. Someone offered me the Plan zero and now your CS agents are denying it from me. I have had the number for years now and I don't want go through the hassle of updating everyone and every online transaction I had with a different number. Napakasimple lan ng request ko, I want to retain my number. I don't want your 399 plan. I don't text nor call that much, so 399 every month is not worth my money. I don't need any of your free data allocation because I have your pocket WiFi service na.