0 Replies Latest reply on Nov 27, 2016 6:38 PM by allenbeee

    Replacement sim?


      So a few months ago my services was suspended or something like that because I wasn't able to pay my bill on time.

      I removed my sim and replaced it with a prepaid one for the meantime and hid my postpaid sim.

      A few days ago I was able to pay my bill and was told that my services will resume within 4 hours so I put my sim back and waited.

      well it's been more than 24 hours now and it still says no service on my phone, I checked online and it says that my number is active.

      Is it possible to request a replacement sim cause I think the one I currently have is damaged?