0 Replies Latest reply on Nov 28, 2016 6:53 PM by jonicajomadiao

    Load reduction instantly


      I currently loaded my prepaid sim 20 peso load and I tried to register to the TM promo CA20, however, it says that I am still registered to UTANG SULITXT 5 that I can't register to the said promo, so i'd stopped it, then suddenly my phone notifies me that I have zero balance, i checked my balance then it says I have no load. How come that I have no load even if I had just loaded? Please fix this. It happened twice, please do something about this. I wish i could get my load back. thank you