3 Replies Latest reply on Nov 9, 2017 5:46 PM by chriswayg

    Escalation: Netflix and Chromecast

    tecapten

      Hi - anybody else upgraded to new broadband plans with Netflix and Chromecast?

       

      Hi Globe - I've constantly followed up via hotline and messenger since September but still I haven't received either Netflix activation email or Chromecast. May I know what is happening here? One of the agents even gave an incorrect info just to shoo me away. He said that there is no stock of Chromecast since Oct 7. my brother though upgraded his broadband 3 weeks ago and received his chromecast last week. Can you please explain this ? I upgraded my account last Sept 2016.