1 Reply Latest reply on Dec 7, 2016 10:42 AM by briancalungsod

    Plan Reconnection - Pay half of my plan 1299




      I just want to clarify and confirm if I really have to pay half of my MLP 1299 to reconnect my line?


      I have been temporarily disconnected because of exceeding the credit limit for my plan and then when I call the CSR, she told me that I have to pay 649.50 (half of my plan) to reconnect my line.


      Why would I pay 649.50 when my unbilled charge is just 201.00?