1 Reply Latest reply on Jan 10, 2017 4:35 AM by saigemarie_18

    charged for unknown numbers

    deanski19987

      Hello,

       

      I would like to ask some help to the globe community for I think my bill was overcharged. I was billed excessively for unknown numbers..

      my plan is 5mbps 1599 plus unli globe/TM.. every time I received the bill I'm wondering why I was billed excessively, my previous month was Php 4,400 and this month I received a 5,100.00.. I't was itemized on bill that I called some numbers which I believed we didn't.

       

      glob shit.png

        • Re: charged for unknown numbers
          saigemarie_18

          Hi,

           

           

          This is not an overcharging besides number is indicated, globe indicated all call logs as it reflects to your SOA, maybe somebody used your phone to call this said numbers and globe doesnt have to do with this... if this is not your transaction otr you did not call this numbers someone does....