0 Replies Latest reply on Dec 3, 2016 11:25 PM by paoloduhaylungsod

    Unable to view the access point name settings. Access is restricted for the current user profile

    paoloduhaylungsod

      I bought my samsung s7 edge which is locked with globe. I decided to have it unlocked since i will be moving to Qatar. Now i have a ooredo sim card (Qatar). Sim is working fine but mobile data is not applicable or is not working. I went to ooredo store and they are trying to change my APN. but it shows "Unable to view the access point name settings. Access is restricted for the current user profile". They said its a software issue so i decided to go samsung repair center. They reformatted my phone, everything is erased as if it is a new phone. But error is still there. Cannot add APN. how to fix this?