1 Reply Latest reply on Jan 6, 2017 10:58 AM by hyperdeni

    Globe Billing on 1299 LTE (Installation charge)

    cmangalos

      Hi Guys,

       

      Ask ko lang kung merong lumabas na installation charge na 1k sa first bill nyo,. (3k yung actual amount pero payable siya in 3 months, tapos sa phone naman in 6 months). hindi kasi ako na informed dito nung nag pakabit ako, sabi 1299 per month lang ang bayad, I tried to call globe, nag raise sila ng report, pero when I call back, na decline kasi valid yung charge. Alam ko valid ang charge, but my point is i am not advised about it, and it is considered as miss selling. I am thinking of taking this issue to legal concern.

        • Re: Globe Billing on 1299 LTE (Installation charge)
          hyperdeni

          hindi lng po yan sa 1st bill, hindi po ng maigi ng agent yan. ganito po yan, 1st bill nyo includes, kung ilang days simula nung kinabit hanggang cut off date. plus 1 month, 1month include yng monthly billing mo, plus 1000 pesos (for installation fee) divide for 3month at 1200pesos (for handset to owned) divide for 6months. pagdating ng bill no. 7 mo, dun lang lalabas yng 1299.00 na bill