11 Replies Latest reply on Jan 25, 2017 1:02 AM by stalkerarts

    Chromecast Delivery

    ryangeles

      12/3, 12:05am

       

      Globe Telecom

      Hi Ry. For further assistance, kindly provide the following for follow up via PM:

      * Account holder

      * Account number

      * Address, landmark

      * Device availed

      * Reference ID: (WLO ID)

      * Creation date and contact number. Thank you!

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      12/3, 12:17am

      Ry Angeles

      * Account holder: Christofer Ryan Angeles

      * Account number: 864859201

      * Address: Phase 2 Block 2 Lot 19 Pear St. Summer Pointe Country Homes, Pasong Buaya II, Imus, Cavite

      * Landmark: Just past Shell Gas Station along Daang Hari going to Emilio Aguinaldo Highway

      * Device availed: Chromecast

      * Reference ID: (WLO ID)

      * Creation date and contact number: 0939-968-9173

      * I don't have Reference ID or Creation Date. What I have is a reference number from my previous follow up.

      BBP16110004662

      BBP16110006128

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      12/4, 9:03am

      Globe Telecom

      Hi, Ry. Your concern is escalated to our support group. Kindly keep your lines open for the feedback. Thanks!

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      12/9, 3:00pm

       

      Globe Telecom

       

      Hi Ry. As checked, your Chromecast delivery is still on process. Please monitor for feedback or log on to http://dbschenkerepod.com.ph/globe/customerview.php. Thank you.

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      12/9, 3:14pm

       

      Ry Angeles

       

      What's my reference number?! I've tried both of the previous reference numbers given to me, but it's not working. It says: Sorry, the number you entered is invalid.

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      I'm trying all the channels that I can to get this thing resolved already. I've been following up on this for a month now.