14 Replies Latest reply on Aug 7, 2017 7:19 AM by macbelle

    Chromecast Delivery


      12/3, 12:05am


      Globe Telecom

      Hi Ry. For further assistance, kindly provide the following for follow up via PM:

      * Account holder

      * Account number

      * Address, landmark

      * Device availed

      * Reference ID: (WLO ID)

      * Creation date and contact number. Thank you!


      12/3, 12:17am

      Ry Angeles

      * Account holder: Christofer Ryan Angeles

      * Account number: 864859201

      * Address: Phase 2 Block 2 Lot 19 Pear St. Summer Pointe Country Homes, Pasong Buaya II, Imus, Cavite

      * Landmark: Just past Shell Gas Station along Daang Hari going to Emilio Aguinaldo Highway

      * Device availed: Chromecast

      * Reference ID: (WLO ID)

      * Creation date and contact number: 0939-968-9173

      * I don't have Reference ID or Creation Date. What I have is a reference number from my previous follow up.




      12/4, 9:03am

      Globe Telecom

      Hi, Ry. Your concern is escalated to our support group. Kindly keep your lines open for the feedback. Thanks!



      12/9, 3:00pm


      Globe Telecom


      Hi Ry. As checked, your Chromecast delivery is still on process. Please monitor for feedback or log on to http://dbschenkerepod.com.ph/globe/customerview.php. Thank you.


      12/9, 3:14pm


      Ry Angeles


      What's my reference number?! I've tried both of the previous reference numbers given to me, but it's not working. It says: Sorry, the number you entered is invalid.

      I'm trying all the channels that I can to get this thing resolved already. I've been following up on this for a month now.