0 Replies Latest reply on Dec 19, 2016 7:45 PM by pesochek

    Dashboard lagging

    pesochek

      Is it just me or anyone else has troubles with accessing account dashboard at globe.com.ph?

       

      I tried to traceroute both from PLDT and Globe lines, both get stuck at 72.21.222.* which are Amazon web services somewhere in US.

       

      It works more or less on Globe, but on PLDT it usually gives 504 Gateway Timeout error. And it's not just one day problem, it's been months. Also information in dashboard (when I manage to finally access it) normally isn't updated on time. It takes days for payments to be reflected. I assume it's poor programming, not network issue.

       

      Hopefully something will be done to fix this.

       

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