if temporary blocked due to incorrect PIN entered, you may reset your PIN via *143#, choose Share-A-Load/Promo then reset PIN. you will be receiving an SMS confirmation and instruction.
You may call 211 or (02) 730-1000 for assistance in case instruction above did not resolve your problem.
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You can call the Hotline 211 or 02 7301000 they have this tool to unblock your share a load subscription
register ka ulit sir, kung ayaw pa din just
REG <4-character PIN> <4-10-character PIN clue> and send to 2916
Eg. REG 1222 Birthday