0 Replies Latest reply on Dec 21, 2016 11:14 AM by patrickbaniqued

    Escalation of Call / Online Support

    patrickbaniqued

      I want to escalate the call / online support regarding my ticket for my Call Duo package.

       

      I've been following up for more than a month now and still issue is still not resolved.

       

      Everyday when I follow-up, and they are just saying that they are not getting any response from their backend support.

       

      So I need to know on how I can escalate this matter to other heads so this can be properly be highlighted.

       

      Any numbers or person you can refer to me?

       

      Thanks.