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Merry Christmas to all of us.
Yesterday I read a post in a facebook from a Call Center Career
According to the post of Ms. Kathleen Amorante she can delete accounts of the customer who is unable to settle their bills until it was disconnected.
She can provide that service in exchange of three thousand pesos.
Is it ethical to delete an account of the customer
And she told in the post so that the customer will apply to other Globe Store without tracing her previous account.
Kindly enlighten me if this is ethical for a Globe employee
Thank you and God bless
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