2 Replies Latest reply on Jan 2, 2017 10:32 AM by M' Zel

    too hard to connect on a costumer rep.


      Why is that, it is too hard to connect on a customer service representative. The ivrs is not giving me an option to connect to a rep. My concern can only be assited to a customer service and not a recording. May account should be checked since i was being billed for a nonsense VAS that i am not using.