3 Replies Latest reply on Jan 4, 2017 6:56 AM by bonds

    Can't access my spotify premium.


      Can someone from the customer service check and verify my account?

        • Re: Can't access my spotify premium.
          Gail .

          Hi nicoletillah,


          Happy New year!


          The community is only limited to non-account related queries. If you're having troubles on your account or it needed to be checked, please Contact Us to seek assistance from our customer service representatives.

          • Re: Can't access my spotify premium.

            Hi nicoletillah


            Do you have existing spotify account you can log on to www.spotify.com

            1. log on

            2. click get premium

            3. choose globe to the payment method

            4. key in your number

            5. click next until you reach that you are now play premium.

            1 of 1 people found this helpful
            • Re: Can't access my spotify premium.

              I recently purchased the premium package of spotify which is spotify 129 php. The problem now is that whenever I try to activate the premium package through the site that is sent to me via text message is that frequently says that my number is eneligible So what seems to be the problem there? my phone number works completely fine and on top of that I just recently purchased this sim card.  please reply asap.


              * I also have a spotify account but I purchased the premium package through dialing 143