2 Replies Latest reply on Jan 26, 2017 12:31 AM by levi928

    can i retrieve my PUK number from globe?

    levi928

      sim got blocked and needed it badly contacts and info's are stored on the sim. Please help me..

        • Re: can i retrieve my PUK number from globe?
          M' Zel

          You can check the PUK at the back of the sim bed. If wireless postpaid, PUK can also be retrieved online using MyAccount (accounts.globe.com.ph) or call to the hotline at 211 or (02)730-1000 operating hours 24 hours. If it is prepaid and you cant found your sim bed anymore, i'm not sure if the prepaid department have an access to retrieve PUK. Why not to try to call them at 211 ot (02)730-1000 operating hours from 8AM -10PM

            • Re: can i retrieve my PUK number from globe?
              levi928

              Thanks I already retrieves it but another thing is I have another problem regarding with the sim that had been PUK I retrieved it already but I can't send txt messages from it, what should I do kahit may load cya nag fail mga messages ko na siine-send sa sim na  yun. Hoping that you have a solution to my problem! Thanks again...God bless