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have called the hotline for clarification if your account?
If not yet call their hotline 211 or (02)7301000
Some question to determine why your plan is now on 1799.
- Lately have you recontract your line?
- Did you avail for a new handset?
- have you check your billing?
-check your MRF page usually the second page check for the plan name it has the amount of your plan.
- on your billing is there ant Value Added Services?
- have you exceeded your data allowance?
you can check it before calling the hotline