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When i try to Convert my prepaid load into Gcash using Gcash app, I just get this text.
"Sorry, this transaction is not allowed. Please call 2882 should you need further information."
It's almost 1 Week after I Finnish the KYC Process.
Make sure your account is KYC’s. For details on how to go thru the KYC process, you may visit this link: http://www.globe.com.ph/help/gcash/kyc.
I'm already kYC'ed last week. I wonder why I can't convert my load into Gcash. I tried to called 2882 but it didn't resolvethe issue
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