2 Replies Latest reply on Jan 17, 2017 1:13 AM by saigemarie_18

    I checked today my globe bill. why is it that my previuos payment of P1,033.89 is not erased in the bill? This amount is already paid last december 2016. My current bill is only P1,041.97 which is due on January 24, 2017. With this amount, I paid yesterda

    loreennz0817

      I checked today my globe bill. why is it that my previuos payment of P1,033.89 is not erased in the bill? This amount is already paid last december 2016. My current bill is only P1,041.97 which is due on January 24, 2017. With this amount, I paid yesterday P514.00 and today I paid P541.00, total of P1,055.00. Why is it that I am still disconnected? One more thing is, why is it that I cannot talk directly to a Customer Service personnel so I can explain that I have paid the amount already. Until this time, I am still disconnected. I am hoping for your prompt reply.