1 Reply Latest reply on Feb 6, 2017 12:05 AM by ayaine

    FAIR USE POLICY?????

    deanne

      pwede po ba malaman ilang % from subscribed Tattoo internet plan Binabawas nyo pag nag Exceed na Sa monthly data allowance?? kasi Nuon Old plan ng LTE plan 1299 3mbps pa lang ..pag nag exceed sa monthly data nagiging 900kbps speedtest 30% of 3mbps,.ngayon lang ult ako nag exceed ng monthly data allowance from 10mbps speed now 0.20kbps na lang?? almost unusable na!! Hindi ba pwede sa mga ADS nyo saka fair use policy nyo include nyo na Full info anu mangyayare kapag nag exceed na sa Monthly data allowance kung ilang % ba mababawas??, pwede po ba malaman ilang % from subscribed Tattoo internet plan Binabawas nyo pag nag Exceed na Sa monthly data allowance?? kasi Nuon Old plan ng LTE plan 1299 3mbps pa lang ..pag nag exceed sa monthly data nagiging 900kbps speedtest 30% of 3mbps,.ngayon lang ult ako nag exceed ng monthly data allowance from 10mbps speed now 0.20kbps na lang?? almost unusable na!! Hindi ba pwede sa mga ADS nyo saka fair use policy nyo include nyo na Full info anu mangyayare kapag nag exceed na sa Monthly data allowance kung ilang % ba mababawas??

        • Re: FAIR USE POLICY?????
          ayaine

          You’ll continue to enjoy all-day mobile internet access with Surfing plans or promos, but these are covered by the Fair Use Policy. This allows Globe to ensure that you, along with everybody else, get to equally share an enjoyable mobile internet experience. Every customer with an  surf plan or promo is allotted 1GB per day ,( after consuming monthly data allocation). If your usage is detected to be unusually high, you’ll still be able to use mobile internet, but your browsing speed will be slower

          This policy is designed to protect those who may be affected by the few subscribers who use the services/promos for activities other than their intended use.

          File sharing (i.e. P2P, torrents, etc.) or downloading large files from the internet increases your chances of being affected by our Fair Use Policy.

           

          Customers most likely to be affected by this policy are those who do the following activities:

          Use peer-to-peer/torrent applications

          Download videos and music

          Stream video or other media heavily

          Do other heavy downloads such as FTP

           

          wlang specific percentage na nakaindicate , ang nakaindicate lang ay " browsing speed will be slower "

          ****

          Our mobile internet plans and promos are designed for activities such as browsing, email, chat apps, etc. Other activities such as downloading, torrents and peer-to-peer file sharing may take up a large volume of data, more than the average consumption of a mobile user. These may cause your browsing speed to become slower.