I have been a long time customer of yours, and recently I have a problem with my LTE connection. I play the game Monster Hunter X on my nintendo 3ds. This game also has an online access to their server to be able to play with other players online. I have been play online for quite some time now. Just recently, I noticed that though I am online via the LTE connection on my Globe Postpaid plan, connection to the online session/s of the game keeps failing. I was advised that this is the because I am using a mobile data. Is this true? How come it worked in the past years and now it just won't connect?
I hope someone from Globe can shed some light on this?