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You cant tap them, you have to enter/dial the corresponding number of your selection.
for example, when you dial the *143#, different choices will show up, you will see them with a corresponding number, just tap on reply, enter the number of your choice, and then just tap Okay/Done.
Thanks. What I am doing is tappiing or typing the whole word MyAccount. Thanks for the answer. I already loaded my 300 call card.