0 Replies Latest reply on Feb 3, 2017 7:53 PM by moisesnoelsiman

    Broadband upgrade plan pending Still for approval!

    moisesnoelsiman

      The problem start in jan 16 until now we dont have internet connection because. we requested an upgrade from plan 999 to 1199 the CSR that i called on january 14 2017 they said that i need to wait 3-5 days until the feedback and the technician is ready to install but no technician is comming to our place so i call again ur globe CSR and tbey said that my acc is still pending! 3weeks still pending seriously!? I ask them why no feedback to the support but they didnt know why no feedback! No call also that i received! So dissapointed!