0 Replies Latest reply on Feb 24, 2017 12:19 PM by gentle2k14

    broadband connection notworking a few hours after installation

    gentle2k14

      i applied for a broadband connection 1299. It was installed 2-22-2017 around 4pm. The next day around 2pm d na gumagana. palagi na nakared yung modem. sabi nung naginstall tanggalin ko then wait 15 minutes saka ibalik...30 times ko na ginawa ayaw pa rin. Kinocontact ko ulit yung naginstall pinapasa na ako sa globe e wala pa halos 24 hours mula ng ikabit. Mukhang tinatamad na yung agent na askikasuhin. DVJ communication yung parang agent na nagkabit. Sino ba dapat kong icontact. Si globe o yung naginstall?