5 Replies Latest reply on Feb 27, 2017 6:41 AM by janperzone

    can i retain my account when i changed plan after my contract period ends?


      My contract ends next month, and I was told that I can retain it by upgrading it. my concern is i don't want to upgrade it, i just want to retain it, but they said my plan now is no longer available. My last option is to change plan. i am planning to get mystarter plan 300. my question is, would i still retain my account number and do i still need to present requirements or no need since I am just renewing my contract?