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still got a reward balance but cannot redeem rewards from feb 2017 up to todate,
always receiving "We`re sorry but your request cannot be processed at this time. We`ll update you once the service becomes available. Thank you."
already tried redeeming using sms, *143#, web and mobile app
Same as mine, but as they said that there is an ongoing system activity that affected some customers using BUY/REDEEM rewards transactions and they also said that they are already working to address the issue.
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