1 Reply Latest reply on Mar 13, 2017 7:31 AM by rafaelhernandez

    I can't cancel my Spotify subscription


      My siblings and I want to cancel our subscriptions to Globe's Spotify premium. We've tried texting SPOTIFY STOP to 8888, nothing happened. We tried SP STOP and it said "Sorry, we cannot process your Spotify request at this time. Please try again later". We called Globe and they told us that we were no longer on this list of subscribers. Clearly that's not the case because our Spotify accounts still say we are subscribed through Globe.